Ask Einstein Support — Winter Works

Need help? Email us at support@winterworks.net.

FAQ

Is my conversation saved?

No. Conversations exist only in your browser tab. Close or refresh and they're gone.

What AI model powers this?

Claude (Anthropic) via Amazon Bedrock. The character stays in persona using a system prompt.

Is it free?

Yes, completely free. No sign-up required.

The response is slow — is something wrong?

The AI generates responses in real time. Long or complex questions may take a few seconds. If it times out, try again.

Can I suggest a new character?

Sure — email support@winterworks.net with your suggestion.

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